AIRLINE · DELAYED FLIGHT
SunExpressDelay compensation — are you owed money?
You are generally owed fixed compensation if you arrived at your final destination 3 hours or more late and the airline was responsible.
In May 2026, no SunExpress departures from UK airports were recorded arriving 3 or more hours late in official CAA data, and 0% were cancelled. That ranks SunExpress 1st of 24 tracked airlines for fewest compensation-relevant disruptions. See the full league table →
Non-UK/EU airline · rights on departure only
This doesn’t mean no rights. UK261 still covers SunExpress flights departing the UK. Flights into the UK on a non-UK/EU carrier are not covered.
When SunExpress has to pay
UK261 · ARTICLE 6 · ARTICLE 7- ARTICLE 7
Compensation is a fixed sum set by distance band, not a share of your ticket price: £220 for flights of 1,500 km or less, £350 for 1,500–3,500 km, and £520 for flights over 3,500 km.
- RETAINED CASE LAW
The 3-hour threshold for delay compensation is not written into the Regulation. It comes from retained EU case law (Sturgeon, confirmed in Nelson) reading Article 7 together with Article 5, and it is how the CAA applies the rules in practice.
- ARTICLE 7(1)
The delay that counts is measured at your final destination — not at the airport where the delay happened.
- ARTICLE 5(3)
No compensation is due if the airline can show the delay was caused by extraordinary circumstances it could not have avoided, such as extreme weather, air-traffic-control strikes or security risks.
What you are owed besides the cash
- ARTICLE 9
Food, drink and communications once the delay passes 2 hours (short-haul), 3 hours (medium-haul) or 4 hours (long-haul), plus accommodation and transfers if you are kept overnight.
- ARTICLE 8
If the delay reaches 5 hours you can abandon the trip and claim a full refund of the unused part of your ticket instead.
Rules quoted from Regulation (EC) No 261/2004 as retained in UK law. Article links go to the text on legislation.gov.uk so you can read them yourself. This is information, not legal advice — the airline decides on the facts of your specific flight.
SunExpress · performance
CAA DATA · MAY 2026- 3+ hours late
- 0.0%Clean record — no 3-hour delays recorded in May 2026.
- Cancelled
- 0%of scheduled flights
- Average delay
- 13minacross all flights
- Routes flown
- 25in May 2026 CAA data · 2 with delay stats here
Delay statistics derived from UK Civil Aviation Authority (CAA) punctuality data. UK CAA flight punctuality statistics · May 2026. Not affiliated with or endorsed by the CAA. How we calculate these figures →
How to claim from SunExpress
Gather your details
Flight number, date, and scheduled vs actual arrival times. You don't need these to check with Owedly — only to claim from SunExpress.
Submit to SunExpress
Send a written claim citing UK261, stating the delay length and that you’re seeking the fixed compensation for your distance band.
Escalate if needed
No adequate response within 8 weeks? Take it to the airline’s ADR scheme or the Civil Aviation Authority.
How much UK261 pays
| Band | Distance | Compensation |
|---|---|---|
| A | Under 1,500 kme.g. London–Paris, Manchester–Dublin | £220 |
| B | 1,500–3,500 kme.g. London–Athens, Edinburgh–Lisbon | £350 |
| C | Over 3,500 kme.g. London–New York · £260 if 3–4h late, £520 if 4h+ | £260–£520 |
The amount depends only on distance — not your ticket price or the airline. SunExpress’s average delay is 13 minutes, but averages hide the flights that cross the 3-hour line.
Check your SunExpress delayed flight
Check · SunExpress delayed flight
6 FIELDSIt depends
It depends — you may be owed ~£350 if it was the airline’s fault
- Your flight is covered by UK261 and the delay is long enough to qualify — but whether you’re actually owed money depends on the cause.
- If the delay was the airline’s fault (for example a technical or crew problem), you could be owed around £350. If it was caused by extraordinary circumstances like extreme weather or an air-traffic-control strike, no compensation would be due.
- Ask the airline for the specific reason in writing, then check your claim.
You usually have up to 6 years to claim in England, Wales & Northern Ireland (5 years in Scotland). This is for information — it does not affect the estimate above.
Partner hand-off (AirHelp). Claim services typically charge a success fee — you can also claim directly with the airline for free.
ESTIMATE ONLY · NOT LEGAL ADVICE · OFFICIAL CAA GUIDANCE
Think you’re owed for a SunExpress flight?
Run the six-question check and, if you’re eligible, hand off to a claims partner.
Partner hand-off (AirHelp). Claim services typically charge a success fee — you can also claim directly with the airline for free.
SunExpress routes with delay stats
All routes →SHOWING 2 OF THE 25 ROUTES SUNEXPRESS FLEW IN MAY 2026 CAA DATA
SunExpress — your questions
How often is SunExpress delayed?
In May 2026, 0% of SunExpress flights arrived 3 hours or more late (the UK261 threshold) and 0% were cancelled, with an average delay of 13 minutes across the 25 route(s) SunExpress flew in UK CAA data.
Can I claim compensation from SunExpress?
SunExpress is not a UK or EU/EEA airline, so UK261 mainly applies to its flights departing from a UK airport. For those, a 3+ hour airline-caused delay can be claimed; other SunExpress flights may fall under different rules.
How do I claim delay compensation from SunExpress?
Contact SunExpress in writing with your flight details and ask for UK261 compensation, or use a claims service to handle it for a success fee. Keep boarding passes and any delay notices. You usually have up to 6 years to claim (5 in Scotland).
Other airlines
Delay statistics derived from UK Civil Aviation Authority (CAA) punctuality data. UK CAA flight punctuality statistics · May 2026. Not affiliated with or endorsed by the CAA. How we calculate these figures →
UK261 amounts & eligibility rules last verified 8 July 2026 against gov.uk and CAA guidance by Mohammed Arafat Khot · about this site