AIRLINE · DELAY COMPENSATION
KLMDelay compensation — are you owed money?
UK / EU airline · full rights
UK261 applies to every KLM flight to or from the UK. If you were delayed 3+ hours or cancelled and the airline was at fault, you can claim.
KLM · performance
CAA DATA · APRIL 2026- 3+ hours late
- 0.1%The compensation threshold — these flights may be owed.
- Cancelled
- 1.2%of scheduled flights
- Average delay
- 10minacross all flights
- Routes flown
- 16in April 2026 CAA data · 6 with delay stats here
Delay statistics derived from UK Civil Aviation Authority (CAA) punctuality data. UK CAA flight punctuality statistics · April 2026. Not affiliated with or endorsed by the CAA.
How to claim from KLM
Gather your details
Flight number, date, and scheduled vs actual arrival times. You don't need these to check with Owedly — only to claim from KLM.
Submit to KLM
Send a written claim citing UK261, stating the delay length and that you’re seeking the fixed compensation for your distance band.
Escalate if needed
No adequate response within 8 weeks? Take it to the airline’s ADR scheme or the Civil Aviation Authority.
How much UK261 pays
| Band | Distance | Compensation |
|---|---|---|
| A | Under 1,500 kme.g. London–Paris, Manchester–Dublin | £220 |
| B | 1,500–3,500 kme.g. London–Athens, Edinburgh–Lisbon | £350 |
| C | Over 3,500 kme.g. London–New York · £260 if 3–4h late, £520 if 4h+ | £260–£520 |
The amount depends only on distance — not your ticket price or the airline. KLM’s average delay is 10 minutes, but averages hide the flights that cross the 3-hour line.
Check your KLM flight
Check · KLM
6 FIELDSIt depends
It depends — you may be owed ~£350 if it was the airline’s fault
- Your flight is covered by UK261 and the delay is long enough to qualify — but whether you’re actually owed money depends on the cause.
- If the delay was the airline’s fault (for example a technical or crew problem), you could be owed around £350. If it was caused by extraordinary circumstances like extreme weather or an air-traffic-control strike, no compensation would be due.
- Ask the airline for the specific reason in writing, then check your claim.
You usually have up to 6 years to claim in England, Wales & Northern Ireland (5 years in Scotland). This is for information — it does not affect the estimate above.
Partner hand-off (AirHelp). Claim services typically charge a success fee — you can also claim directly with the airline for free.
ESTIMATE ONLY · NOT LEGAL ADVICE · OFFICIAL CAA GUIDANCE
Think you’re owed for a KLM flight?
Run the six-question check and, if you’re eligible, hand off to a claims partner.
Partner hand-off (AirHelp). Claim services typically charge a success fee — you can also claim directly with the airline for free.
KLM routes with delay stats
All routes →SHOWING 6 OF THE 16 ROUTES KLM FLEW IN APRIL 2026 CAA DATA
- BHX → AMSBirmingham → Amsterdam3h+ 0%CNCL 1.6%up to £220
- BRS → AMSBristol → Amsterdam3h+ 0%CNCL 0.6%up to £220
- EDI → AMSEdinburgh → Amsterdam3h+ 0%CNCL 3.6%up to £220
- LCY → AMSLondon City → Amsterdam3h+ 0%CNCL 1.2%up to £220
- LHR → AMSLondon Heathrow → Amsterdam3h+ 0%CNCL 0.4%up to £220
- MAN → AMSManchester → Amsterdam3h+ 0%CNCL 0%up to £220
KLM — your questions
How often is KLM delayed?
In April 2026, 0.1% of KLM flights arrived 3 hours or more late (the UK261 threshold) and 1.2% were cancelled, with an average delay of 10 minutes across the 16 route(s) KLM flew in UK CAA data.
Can I claim compensation from KLM?
Yes — KLM is a UK or EU/EEA airline, so UK261 applies to its flights departing the UK (and to UK-arriving flights). If your arrival delay was 3+ hours and caused by the airline, you can claim £220–£520 depending on distance.
How do I claim delay compensation from KLM?
Contact KLM in writing with your flight details and ask for UK261 compensation, or use a claims service to handle it for a success fee. Keep boarding passes and any delay notices. You usually have up to 6 years to claim (5 in Scotland).
Other airlines
Delay statistics derived from UK Civil Aviation Authority (CAA) punctuality data. UK CAA flight punctuality statistics · April 2026. Not affiliated with or endorsed by the CAA.